书目详情:
Front MatterChapter 1. Managing ProfessionalsChapter 2. Management TheoriesChapter 3. Managing a PharmacyChapter 4. Managing ChangeChapter 5. Managing RiskChapter 6. Problem SolvingChapter 7. Conflict ResolutionChapter 8. Managing Stress at WorkChapter 9. Team BuildingChapter 10. Effective CommunicationChapter 11. LeadershipChapter 12. Effective DelegationChapter 13. EmpowermentChapter 14. MotivationChapter 15. Managing Cultural Diversity at WorkChapter 16. Performance ReviewChapter 17. Quality Management SystemsChapter 18. Quality Management System for Pharmacy PracticeChapter 19. Audits and ReviewsChapter 20. Dispensing Errors and Near MissesChapter 21. Patient ComplaintsAppendix AAppendix BAppendix CAppendix DAppendix EIndex
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